The Commissioner for Older People for Northern Ireland, Eddie Lynch said:
“I welcome today’s statement from the Department of Health and Mr Pengelly’s commitment that action must and will be taken to ensure that failings, such as those seen in Dunmurry Manor Care Home, are never repeated again.
“Whilst I am pleased that the families and residents of Dunmurry Manor who were let down by the system have now received an apology, I have yet to see evidence that will assure me that these failings are confined to the past.
“The actions which are now being taken forward by the Department are an important first step, albeit that some of these steps listed were already in place. My focus is now on ensuring that all of the Relevant Authorities provide a comprehensive response to my 59 recommendations over the next two and a half months, detailing clear action plans which will bring about the required changes across the Health and Social Care system.”